Tuesday, April 24, 2012

the 5 E's of the Chase mobile application


The Digital Product that I am going to use is in my opinion one of the easiest and most convenient free applications that are available in the app store. The Chase mobile application comes in handy at all times, since I live in NewYork City and Chase banks are almost as frequent as strarbucks cafe's, chase is the most popular and available bank in the city. However with the chase application everything is made a lot easier for you, it is created for teens as well as adults. First of all you when you enter the application,it is usually to check how much money is available on your account, that is what ENTICES you, after deciding to check your balance or to look for Chase branches around you, you would need to enter the application. Once you ENTER the application you have the option of doing several things such as looking for Chase branches near you, logging on to your Chase account or contacting Chase. One can ENGAGE with this digital product in several ways, if you are entering your bank account, the screen will give you the different things you can do, check your balance, transfer money from your savings to your checking account, look at your recent activities, pay your bills, deposit checks (by taking a picture of the checks front and back), and look at the alerts you receive. I must say one things that I don't think is really successful with the application is the alert component, the alerts aren't clear and are usually hard to spot within the application. One can also pick "find an ATM branch" and the application will directly find the branch that is closes to you and tell you the directions of how to get there. Once your done using the application it is always safer to log out therefore in order to EXIT the application properly you should press on the "log out" button. Finally the EXTENSION will be the fact that you will eventually need to go on the application again and use it while you have to, it is no longer a pain to deposit checks or transfer money all of these little details are available to you right on your phone through the use of a great digital product interface.

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